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Accessibility Statement

New York Mental Health Counselors Association, Inc. (NYMHCA)

Last Updated: [INSERT DATE BEFORE PUBLISHING]

NYMHCA is committed to ensuring that our website and digital services are accessible to all users, including individuals with disabilities. We believe that everyone — regardless of ability — deserves equal access to information about our organization, membership, events, and resources.

Our Accessibility Standard

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments.

WCAG 2.1 Level AA conformance is widely recognized as the benchmark for accessibility compliance and aligns with requirements under the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.

Measures We Take

To support accessibility, NYMHCA and our web development team work to ensure that our site:

  • Provides text alternatives for non-text content such as images
  • Supports keyboard navigation throughout the site without requiring a mouse
  • Uses sufficient color contrast between text and background elements
  • Includes properly labeled form fields and interactive elements
  • Is compatible with commonly used screen readers and assistive technologies
  • Avoids content that flashes or flickers at rates known to trigger photosensitive conditions
  • Presents content in a logical, consistent reading order
  • Provides descriptive page titles and heading structures

Known Limitations

While we work diligently to maintain a fully accessible experience, some content on our site may not yet fully conform to WCAG 2.1 Level AA. Areas we are actively working to improve include:

  • Older PDF documents and archived resources that may not be fully tagged for screen reader compatibility
  • Third-party embedded content (such as event registration widgets or video) that may have their own accessibility limitations

We are committed to ongoing improvement and address identified issues as promptly as our resources allow.

Assistive Technology Compatibility

Our site is designed to be compatible with the following assistive technologies:

  • Screen readers including JAWS, NVDA, and VoiceOver
  • Browser zoom and text resizing features
  • High-contrast display modes
  • Keyboard-only navigation

We recommend using an up-to-date browser for the best experience. If you encounter difficulty using our site with your assistive technology, please contact us.

Feedback and Contact

We welcome feedback on the accessibility of the NYMHCA website. If you experience barriers to access, encounter content that is not accessible to you, or would like to request information in an alternative format, please reach out to us:

New York Mental Health Counselors Association, Inc.
146 Barrett Street, Suite 2
Schenectady, NY 12305

Phone: 1-800-4-NYMHCA (800-469-6422)
Website: nymhca.org/contact

We aim to respond to accessibility inquiries within [X] business days.

Formal Complaint Process

If you are not satisfied with our response, you may contact the relevant authority in your jurisdiction. In the United States, this may include:

  • The U.S. Department of Justice (ADA complaints): www.ada.gov
  • The U.S. Access Board (Section 508): www.access-board.gov

Ongoing Commitment

Accessibility is an ongoing effort, not a one-time project. NYMHCA regularly reviews our website for compliance, incorporates accessibility considerations into new content and features, and works with our web development partner to address issues as they arise.

We are dedicated to making our digital presence as welcoming and inclusive as our organization itself.

Note to web developer: Consider linking to this page in the site footer alongside the Privacy Policy. If the site uses a third-party accessibility overlay tool (e.g., accessiBe, UserWay), add a brief note here about that tool. Also confirm the response time commitment in the Feedback section above.